Terms & Conditions

Welcome to Climate Pros! By accessing and using our website, booking our services, or engaging with our team, you agree to the following Terms and Conditions. Please review them carefully.

Intellectual Property

All content on this website — including text, graphics, logos, images, and other materials — is the property of Climate Pros and is protected under applicable copyright and intellectual property laws. You may not copy, reproduce, or distribute any part of our content without our written consent.

Service Engagement

By booking our HVAC services, you agree to follow all policies and procedures outlined in these Terms & Conditions. Some services may include additional agreements, warranties, or documentation, which must be reviewed and signed before work begins.

Payments

• We accept payments via cash, credit card, check, and Zelle.
• Financing is available through Wells Fargo (subject to approval).
• No deposits are required upfront.
• Full payment is due upon completion of installation or service.
• All sales are final — we do not offer refunds.

Scheduling & Cancellations

• Clients must provide at least 24 hours’ notice to cancel or reschedule an appointment.
• No fees are charged for last-minute cancellations or no-shows, but repeated missed appointments may affect future scheduling.

Warranties & Guarantees

• We provide a 2-year labor warranty on installations.
• We provide a 30-day labor warranty on parts used in service calls.
• Manufacturer warranties apply to all parts and equipment installed.
• Warranties cover defects in materials and workmanship but do not cover damage caused by misuse, accidents, or third-party work.

Liability

• Climate Pros is not liable for indirect, incidental, or consequential damages arising from the use of our services.
• Customers are responsible for ensuring safe and accessible work areas for our technicians.

Service Area

We proudly serve the following areas:

• Santa Clara County
• San Mateo County
• San Benito County
• Santa Cruz County

Website & Policy Changes

We may update, modify, or discontinue any part of our website or policies at any time without prior notice. Please check this page periodically for the latest version of our Terms & Conditions.

Governing Law

These Terms and Conditions are governed by the laws of the State of California. Any disputes shall be resolved exclusively in the courts of California.

Acknowledgement

By using our website and services, you acknowledge and agree to these Terms and Conditions in their entirety. If you do not agree with any part of these terms, please refrain from using our services.